Hari Thapliyaal

Dr. Hari Thapliyal is a seasoned professional and prolific blogger with a multifaceted background that spans the realms of Data Science, Project Management, and Advait-Vedanta Philosophy. Holding a Doctorate in AI/NLP from SSBM (Geneva, Switzerland), Hari has earned Master’s degrees in Computers, Business Management, Data Science, and Economics, reflecting his dedication to continuous learning and a diverse skill set.

With over three decades of experience in management and leadership, Hari has proven expertise in training, consulting, and coaching within the technology sector. His extensive 16+ years in all phases of software product development are complemented by a decade-long focus on course design, training, coaching, and consulting in Project Management.

In the dynamic field of Data Science, Hari stands out with more than three years of hands-on experience in software development, training course development, training, and mentoring professionals. His areas of specialization include Data Science, AI, Computer Vision, NLP, complex machine learning algorithms, statistical modeling, pattern identification, and extraction of valuable insights.

Hari’s professional journey showcases his diverse experience in planning and executing multiple types of projects. He excels in driving stakeholders to identify and resolve business problems, consistently delivering excellent results. Beyond the professional sphere, Hari finds solace in long meditation, often seeking secluded places or immersing himself in the embrace of nature.

2 minute read

AI Powered Account Management Strategies

Program Outline: AI Powered Account Management Strategies

Duration:

2 Days

Course Audience:

Directors, Service Delivery Managers, Client Success Managers, Sales/Account Managers

Target Unit:

Delivery CoE, Sales and Marketing, Corporate-Sales

Course Outline

Day 1: Foundations of AI in Account Management

Morning Sessions 9:00 AM to 1:00 PM

1. Session 1 - Introduction to AI in Account Management (9:00 AM - 10:30 AM)

  • The Role of AI in Modern Account Management
  • Benefits of AI for Client Retention and Revenue Growth

2. Session 2 - AI-Powered Client Profiling and Insights (10:45 AM - 1:00 PM)

  • Using AI to Build Comprehensive Client Profiles
  • Leveraging Predictive Analytics for Account Planning

Lunch 1:00 PM to 2:00 PM

Afternoon Sessions 2:00 PM to 5:00 PM

3. Session 3 - Personalizing Client Engagement with AI Tools (2:00 PM - 3:30 PM)

  • Adapting Communication Strategies Using AI Insights
  • Enhancing Client Experiences Through Personalization

4. Session 4 - Data-Driven Account Strategies (3:45 PM - 5:00 PM)

  • Identifying Growth Opportunities with AI Analytics
  • Aligning AI Insights with Strategic Objectives

Day 2: Advanced AI Techniques and Strategy Implementation

Morning Sessions 9:00 AM to 1:00 PM

5. Session 5 - AI for Revenue Optimization and Upselling (9:00 AM - 10:30 AM)

  • Using AI for Dynamic Pricing and Proposal Generation
  • Strategies for Cross-Selling and Upselling with AI

6. Session 6 - Building Long-Term Partnerships with AI (10:45 AM - 1:00 PM)

  • Strengthening Client Trust Through Transparent AI Recommendations
  • AI-Driven Risk Management for Sustained Relationships

Lunch 1:00 PM to 2:00 PM

Afternoon Sessions 2:00 PM to 5:00 PM

7. Session 7 - Case Studies and Practical Scenarios (2:00 PM - 4:00 PM)

  • Analyzing Real-World Applications of AI in Account Management
  • Interactive Exercises: Solving Account Challenges Using AI

8. Session 8 - Roadmap and Next Steps (4:00 PM - 5:00 PM)

  • Crafting AI-Integrated Account Management Strategies
  • Feedback and Certification Distribution

Key Outcomes:

  • Understand the role of AI in transforming account management strategies.
  • Develop AI-driven client profiling and engagement plans.
  • Learn techniques for optimizing revenue and building long-term partnerships using AI.
  • Gain practical experience in applying AI tools to account management challenges.
  • Review basic AI concepts and their applications in business.
  • Identify existing account management challenges and areas for improvement.
  • Familiarize yourself with account data and analytics used in your organization.

Materials Provided:

  • Training slides and detailed handouts.
  • Access to AI-powered account management tools and resources.
  • Case studies and practical exercises.
  • Templates for AI-driven account planning and communication.
  • Certificate of Completion.

Updated:

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